Refund Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. Trying it on for size is fine. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at 4kay.fashion@gmail.com.

Please inspect your order upon reception and contact us immediately under 48hrs if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We will process your return after receiving your return item in 7 business days.

Unfortunately, we cannot accept returns on sale items.

The fastest way to ensure you get what you want is to return the item you have within 7 days, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at 4kay.fashion@gmail.com.